Privacy policy

Protecting your personal information is important to us.

This Privacy Policy describes how STEEP STATE TEA collects, uses, and protects personal information when you visit our website, interact with us, or place an order.

Information We Collect

When visiting our website or placing an order, we may collect the following personal information:

name,
billing and shipping address,
email address,
phone number,
payment information,
order details,
device and browser information.

How We Use Your Information

Your information is used to:

process and deliver orders,
process payments,
respond to customer inquiries,
maintain the security of our store,
improve the functionality and user experience of our website,
comply with legal obligations.

Payment Processing

Payments are securely processed through trusted third-party providers, including Shopify Payments, PayPal, Apple Pay, Google Pay, Shop Pay, and TWINT.

We do not store complete credit card or payment details on our own servers.

Marketing and Subscriptions

If you consent to receiving marketing communications or subscribe to a recurring product delivery, we may send you information regarding products, new releases, offers, deliveries, or subscription-related updates.

If you choose a recurring delivery or subscription, we additionally use your data to manage recurring orders, payment processing, and subscription-related notifications.

You may withdraw your consent at any time and manage, pause, or cancel an active subscription according to the applicable conditions.

Cookies

Our website uses cookies and similar technologies to:

provide essential shop functionality,
improve the user experience,
perform analytics,
optimize marketing and advertising performance.

You may manage cookie preferences through your browser settings.

Sharing with Third Parties

Personal data may only be shared with service providers necessary for operating our store, including:

payment providers,
shipping carriers,
analytics and marketing services,
Shopify and related technical services.

Data is shared only to the extent necessary.

Your Rights

You have the right to:

request access to your personal data,
request correction of inaccurate information,
request deletion of your data,
object to data processing,
withdraw previously granted consent at any time.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against loss, misuse, or unauthorized access.